Not resolved

I called on 5/19/15 to try to get some information.My brother has rented a condo at Roark, and I wanted to know if they had space available, or if she could tell me what hotels were nearby.

She cut me off repeatedly, and told me to just go online. I tried to explain that I already had, but I couldn't really discern what was near or not. She never did state if there were rooms there or not.

She said she had someone on the other line and didn't have time to go through this.I will make sure my brother does not rent at this resort again.

This reviewer shared experience about poor customer service and wants this business to offer any options to resolve the issue. The author is overall dissatisfied with Roark Vacation Resort. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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